I live in Bulgaria or New Zealand, do I have worldwide shipping?
No, we have made a mistake on Bulgaria (sorry) and changed our mind on New Zealand. For Bulgaria choose Romania for shipping. For New Zealand choose Australia. Things are sorted out in the pledge manager.
Last updated: January 22, 2021 10:26
What are the differences between the Deluxe Edition and the Regular edition?
The differences between both editions are the inlay created by Gametrayz, the department board, better quality components, components which are designed for this edition and the extra department and donation tiles in the box at no cost. Still many extras to be unlocked.
Last updated: January 24, 2021 10:35
Languages and game rules
The Carnegie Deluxe Edition in itself is language free. This edition comes with 4 languages standard in the box: English, French, German and Dutch.
We work together with a number of partners. If you live in an area that is covered by one of these partners, you will receive extra a set of rules in that specific language. So if you live in Spain, you will get an extra set of rules in Spanish. But: if you live in France you do not get an extra set of rules since the French rules are already included in the box.
Not all countries are covered by the mentioned partners. If you live in a country where we have no partner, you will receive just the box with rules in the standard 4 languages.
If you live in a country and you want to receive the rules in an other language, it is not possible to ship these rules together with the game. E.g, when you live in Italy and you want to receive the Chinese rules, we are not ship these rules together with the game.
On our website you can download the rules of the game in the standard languages and the languages of our partners.
Last updated: January 24, 2021 10:49
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.